Spend the time fixing the glitch, take care of them well until then, and hopefully they'll take even better care than you. Show them what it means to bend over backwards to take care of things. Push feedback to CCs and up.
I've had the pleasure and displeasure of working with non-mil and contractors are a mixed bag. Nice thing is that a contractor can be easily replaced and saw it happen (very quickly too). But a civ/cntr in training as the backbone, day to day guy... priceless. A civ in scheduling, nice. A civ doing all that other bullshit, like those dumbass 6-mo inspection checklists, that'll pay for itself.
My idea, make all execs in all levels civs and you'll have mind numbing, glass breaking, career shattering, OMFG the world is ending, reactions!!!!
But who knows, if the AF sees itself paying more for queep, maybe they'll get rid of it. HA! There's my joke for the year, had you all going, huh.
Out