I'm asking for help from anyone familiar with Kadena off base living and the EZBillpay system for paying utilities. A buddy of mine is trying to assume my VA mortgage stateside but the Bank wants proof of 2 alternate trade lines (cell, water, electric, car insurance etc.) with actual due dates from the company showing that he has paid on time and doesn't have any late fees. It seems that he has never seen a bill from a utility company (even if it is in Japanese) because he pays EZBillpay to take care of it. US Bank still wants this information to close on the home, but wont simply accept the EZBillpay statements as proof since it just shows that the bill was paid, but won't verify on time or not.
1) Can he call the utility companies and get the receipts in English or Japanese, I don't care if US Bank has to translate them.
2) Does the housing office check this kind of thing when you outprocess back CONUS and could they provide a memo that might be helpful?
3) I would think the EZBillpay would be able to provide a copy of this as well, but I'm not sure I have never been OCONUS do they keep track of that information?
4) Any other quick fixes would be appreciated it seems that without debt payments, and many additional lines of credit he has to show proof, but we don't have time to piggyback of off another credit card or someone else's utility bills we need to close ASAP.
All help if appreciated.
Flyguy