Agreed. While the audit videos show a lot of stupid cops who either don't know the law they are supposed to be enforcing or just choose to ignore it when their status is challenged, you very RARELY see the hours upon hours of 'we didn't get the response we were looking for so we didn't throw it on youtube'.
We investigated ourselves and found out nothing was done wrong.
Despite having different names, birthdates, heights, and hair color....they got the right person.
Yeah it will be a bit before I fully close USAA but it will be paltry checking account amount. Almost everything is through fidelity now.
On a different note, Citibank has been completely shutdown as of 0600 this morning.