The gunsmiths there are great - the front office, from the owner on down, are dicks. Short story is they mismanaged the timeline for getting my work done by a huge margin and couldn't be bothered to address my concerns.. i.e. an upcoming hunt I really wanted to use the rifle on.. On one occassion when I was in the shop looking for an update there was a lady with a list from her husband looking for 9mm plinking ammo and they tried to sell her the equivalent amount in premium defense rounds. She was confused by the disparity in what she expected to pay vs what her husband had told her she should pay. I pointed her toward Sportsman's where she could get yellow-box or similar.. They weren't too happy with me but at that point in my dealings with them I didn't really care..