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I retired back in 2014 but many of my Squadron mates are reaching age sixty or hitting the age sixty rollback and applying for their retirement and running into long delays getting their retirement pay (mine took six months). Apparently when the ARPC implemented a new FSS system back in January there was a massive data loss with over 60k people affected. Many veterans who were already long retired and collecting a check had to resubmit their retirement packages. As a result there is a huge backlog for ARPC to close out retirement applications. As you know once you turn in your CAC card you are effectively cut off from all your digital data and are at the whim of whatever data remains in the various support commands so needless to say it’s important to back up as much data as you can prior to retirement. If you retire after twenty years and will not collect until age sixty that means archiving that data so it will be preserved through multiple iterations of computer, software, and OS updates!

Guard member, PCSd from HOR to UPT base in Feb 2015. Got paid for PCS in April 2015. October 2016, I get a nasty gram in the mail from DFAS saying they paid me twice for my PCS, and are collecting the debt. No phone number or person to call, just DFAS mailing address. I also got a 'Travel Voucher Advice of Payment' online, showing a travel voucher debt. Jan 2017 they collect the 'debt' from my paycheck. The AF never paid me twice.. I have all the bank statements to prove. When I submitted my voucher, I believe finance modified the voucher to remove UHaul insurance, and refiled it. I went to local Guard Finance... they said I'd have to go over to the active duty side of the base because they didn't have the correct finance software to look it up. Went to Active Duty finance... same run around, they couldn't figure anything out... and recommended I file a case with DFAS. So a case got filed in the Case Management System, sat there for 2 months (with all of my appropriate bank statements, travel vouchers, and writeups). After 2 months, it closed out stating "Issue moved back to Local finance unit". More run around, I start emailing DFAS, and finally someone there responds back saying although they looked into it and discovered that I did in fact NOT get paid twice, DFAS does not deal with debt and I need to have (some random acronym) offices at Finance deal with it. I've tried emailing local active duty finance and just get chaffed. I have all the evidence in the world to show I never got paid twice, but cannot find anyone competent enough to resolve the situation. What course of action do I have available now? Everytime I take time out of my flying day to go over to Finance, I wait over an hour just to get seen by some E-3 shoe clerk who either can't look me up because I'm guard, or has no clue on how to reverse the debt. Any help would be great...